Terms of Service

By accessing clearcutsystems.com or engaging our services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.

Clear Cut Systems provides digital services including:

• Website design and development
• AI automation and chatbot implementation
• Search engine optimisation (SEO)
• Digital marketing and advertising management
• Business automation consulting

All services are subject to a separate written agreement accepted by both parties before work commences.

• Setup fees are charged 50% upfront, 50% on completion.
• Monthly retainer fees are due on the 1st of each month.
• Invoices unpaid after 14 days may result in service suspension.
• Prices are quoted in ZAR unless otherwise agreed. Prices exclude VAT where applicable.

• Upon full payment, you own all custom design, content, and code created for your project.
• We retain the right to use your project as a portfolio example unless requested otherwise in writing.
• Third-party tools and libraries remain subject to their own licensing terms.

• Provide accurate information about your business and requirements.
• Supply content, images, or materials within agreed timeframes.
• Review and approve deliverables within 5 business days.
• Keep login credentials and API keys secure.
• Not use our services for any unlawful purpose.

We work hard to deliver results but cannot guarantee specific outcomes such as search rankings, lead volumes, or revenue increases. Digital results depend on factors outside our control, including algorithm changes, market conditions, and competition.

To the maximum extent permitted by law, Clear Cut Systems shall not be liable for indirect, incidental, or consequential damages. Our total liability shall not exceed the fees paid in the three months prior to the claim.

• Monthly retainer services require 30 days' written notice to cancel.
• Setup fees are non-refundable once work has commenced.
• If we cancel due to your breach of these terms, no refund is issued for completed work.

Both parties agree to keep confidential any proprietary business information shared during our working relationship — including strategies, client lists, pricing, and technical implementations. This obligation survives termination.

These Terms are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of the South African courts.

We reserve the right to update these Terms at any time. Continued use of our services after changes are posted constitutes acceptance of the revised terms.